1. Do you ship outside Italy?
Yes, we ship our products throughout Italy and, upon request, also internationally. Shipping times and costs vary depending on the destination and are displayed at checkout.
2. What are the delivery times?
Delivery times vary depending on the destination; normally arrival is expected within 8–10 days. Orders are usually prepared within a few working days and shipped via express courier. You will receive a tracking link once the shipment has been dispatched.ched.
3. What if the product arrives damaged or broken?
If the product arrives damaged, contact Mailbox within 7 days of receipt to request a return or a refund.
4. Are the products handmade?
Many of our products are handcrafted. This may result in small variations that highlight their uniqueness.